industries / Food & Beverage

Food & Beverage

marketing for food & beverage brands, from first taste to repeat order

A new food or drink brand has to win a first taste, a second purchase and a retailer’s attention, usually on a small team. We plan brand and performance together, direct and make the creative, and build the subscription and lifecycle that turn a first order into a habit.

20→35%retention over six months, Sorted
+30%branded online sales, Sorted
3.28xMeta ROAS on 18-month customer value

why is food and beverage hard to grow online?

taste before trust

People don’t believe a new food or drink is good, or good for them, until they’ve tried it. The path to the first taste matters more than the ad.

low order values

A few cans or packs per order leaves little room to pay for acquisition unless customers come back.

DTC and retail at once

Online sales prove demand to retailers, and retail ranging changes what online is for. The plan has to serve both.

claims are regulated

Health and nutrition claims on food are tightly controlled, so creative has to earn belief through taste, people and proof.

what we do for food & beverage brands

Strategy, creator briefs, video editing and design are done by our own team. We bring in production partners only for TV-scale shoots.

brand strategy & positioning

A clear reason to choose you in a category dominated by a few big players, with the budget split between building the brand and selling now.

brand & creative strategy →

creator briefs & casting

Creators chosen for the occasions your product fits, briefed around one message they can say in their own words.

ad creative production →

in-house video & statics

Commercial cut-downs, feed creative, creator edits and retail promotion statics produced by our team.

ad creative production →

media across screens

Meta for sales, BVOD and OTT for reach before peak season, retail DOOH and posters at the moments that trigger the category.

integrated campaigns →

first-taste pathways

Sampling, single-serve retail and marketplace cartons that shorten the path from ad to first sip.

brand & creative strategy →

subscription & lifecycle

Subscription as the default purchase, with email, SMS and chat automated by lifecycle stage for a small team.

email & sms marketing →

food & beverage creative we’ve made

Creative we briefed, directed or made for these brands.

commercial

The 15-second spot cut for BVOD, OTT and YouTube before summer.

social ads: Retail push, mixed-pack offer and creator content side by side.

social ads

Retail push, mixed-pack offer and creator content side by side.

creator social: Always-on creator content for niche segments.

creator social

Always-on creator content for niche segments.

results for food & beverage brands

Sorted Drinks20→35%retention over six months

A prebiotic soft drink up against a couple of dominant players. As fractional CMO, Harry led brand strategy, the DTC channel, media and measurement while the brand raised A$750k through equity crowdfunding and won ranging in Coles and IGA.

read the case study →

quick answers

frequently asked questions

Should a new food or drink brand spend on brand awareness?

Earlier than most do. Sorted moved from all-performance to a 40/60 awareness and performance split, measured on 18-month customer value and a brand tracker. With hindsight, we’d push it closer to 70/30.

How do you get more people to try a new product?

Shorten the path to the first taste: sampling, single-serve retail, marketplace cartons with fast delivery, and creators who show the product in the moments it fits.

Does subscription work for food and beverage?

When it’s the easy option. Making subscription the default purchase, with no delivery fee and a lower price, lifted Sorted’s retention from 20% to 35% over six months.

Can you support a retail launch?

Yes. Online demand, retail promotion creative and DOOH near stores all help a ranging stick.

services for food & beverage brands

Brand & Creative Strategy

Positioning, buyers and creative territories built from what your customers say.

explore →

Email & SMS Marketing

Lifecycle flows and SMS that turn a first order into a repeat customer.

explore →

Integrated Campaigns

TV, streaming, radio and out-of-home for when paid social runs short of new buyers.

explore →

Other industries: apparel & activewear · skincare & personal care · home, kitchen & garden · appliances

We'll 3X your investment in us

That's our pinky promise to you! You'll see measurable improvement in results within the first 90 days with better ads and higher conversions.

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