the what, how and why behind our work

Our latest research, wins, thoughts on how things are working in the ever-evolving world of marketing

How to Make Meta Ad Creatives That Convert (DTC Guide)

How to Make Meta Ad Creatives That Convert (DTC Guide)

Meta ad creatives convert when they pair a scroll-stopping hook with a clear demonstration of the product solving a specific problem, credible proof, and an unambiguous offer. For DTC brands in 2026, conversion is driven far more by how many genuinely different...

Google AI Max Upgrade: What Changed in September 2026

Google AI Max Upgrade: What Changed in September 2026

In September, Google started flipping switches in your ad account with Google AI Max, whether you touch them or not. The Google AI Max upgrade goes compulsory in September 2026. Campaigns still running automatically created assets or campaign-level broad match get...

Your AI marketing workflow shouldn’t be a pilot

Your AI marketing workflow shouldn’t be a pilot

95% of corporate AI pilots deliver nothing. Not "underperform." Nothing. No measurable effect on profit and loss. That's the finding from MIT's Project NANDA report, The GenAI Divide (2025) — a review of 300+ AI initiatives, interviews across 52 organisations and...

Meta’s Andromeda update: the panic is the product

Meta’s Andromeda update: the panic is the product

Meta's Andromeda update: everyone selling you the fix is the problem Have you noticed that everyone explaining the Meta Andromeda update also happens to sell the cure? Creative automation tools. Reporting dashboards. "Andromeda-proof" agency retainers. The scarier the...

Your ads aren’t broken. Your landing page conversion rate is.

Your ads aren’t broken. Your landing page conversion rate is.

Every week a business owner tells me their ads "stopped working." And almost every week, the ads are fine. The clicks are real. People are showing up. Then they land on the page, and the page fumbles the handover. Your landing page conversion rate, the percentage of...

Brands, Start Your Email Marketing Engines for BFCM Early for a Profitable Promo Season

Brands, Start Your Email Marketing Engines for BFCM Early for a Profitable Promo Season

Here’s the thing about BFCM email marketing that almost nobody plans around: the list you send to in November has to exist by October. Not “mostly exist”. Exist. Every subscriber you capture between now and then is a person you can reach on Black Friday for close to nothing. Everyone you didn’t capture, you’ll be renting back from Zuckerberg at the most expensive auction prices of the year.

How These Ten Mistakes Ruin E-commerce Conversion Rate

How These Ten Mistakes Ruin E-commerce Conversion Rate

Global eCommerce retail (as of Oct 2020) is a US$3.9 trillion market. Asia-Pacific region alone accounts for 2.45 trillion. Those are BIG numbers. The average eCommerce conversion rate is a mere 3.5%. That's 7 in every 200 visitors to your store who'll make a...